Privacy Policy
Last updated: May 24, 2026
Vanopa Inc. ("Vanopa", "we", "us") provides salon management software to businesses in the United States, United Kingdom, and Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, create an account, or use the Vanopa platform (the "Service").
1. Information we collect
Account & business data. When you register, we collect business name, contact name, email, phone, billing address, and payment information.
Salon operational data. You and your staff may store client names, contact details, appointment history, notes, photos, payment records, and communications sent through the Service.
Usage data. We collect log data, device type, browser, IP address, pages viewed, and feature usage to improve reliability and security.
Cookies. See our Cookie Policy for details.
2. How we use information
- Provide, maintain, and improve the Service
- Process subscriptions and send transactional messages
- Provide customer support and respond to inquiries
- Send product updates and marketing (with your consent where required)
- Detect fraud, abuse, and security incidents
- Comply with legal obligations
3. Legal bases (UK/EEA/Canada)
Where applicable, we process personal data based on contract performance, legitimate interests (such as product improvement and security), consent (marketing cookies and communications), and legal obligation.
4. Sharing of information
We do not sell personal information. We may share data with:
- Service providers (hosting, email/SMS delivery, payment processors, analytics) under contractual safeguards
- Professional advisers and authorities when required by law
- Successors in a merger or acquisition, with notice where required
5. International transfers
Data may be processed in the United States and other countries. We use appropriate safeguards such as Standard Contractual Clauses where required.
6. Retention
We retain account data while your subscription is active and for a reasonable period thereafter for backup, legal, and audit purposes. You may request deletion subject to legal retention requirements.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. Contact privacy@vanopa.com. UK/EEA residents may lodge a complaint with their supervisory authority.
8. Security
We implement administrative, technical, and organisational measures including encryption in transit, access controls, and audit logging. No method of transmission is 100% secure.
9. Children
The Service is not directed to individuals under 16. We do not knowingly collect children's data.
10. Changes
We may update this policy. Material changes will be posted on this page with an updated date.
11. Contact
Vanopa Inc.
Email: privacy@vanopa.com
Support: support@vanopa.com